Frequently Asked Questions

Frequently Asked Questions at Buckley's Auto Care

Welcome to Buckley's Auto Care! We understand that when it comes to your vehicle, you likely have a few questions. From routine maintenance to unexpected issues, navigating the world of auto repair can sometimes feel overwhelming. That's why we've put together this section to answer some of the most common inquiries we receive. Our goal is to provide clear, honest, and helpful information, just as a good neighbor would. At Buckley's, we're not just mechanics; we're a part of your community, dedicated to keeping you safely on the road.

What makes Buckley's Auto Care different from other shops?

At Buckley's, we're more than just a business; we're a legacy. Founded on July 6, 1966, by Gene Buckley – a championship racer and former Firestone regional manager – our roots run deep in Delaware. What started with Gene's passion for cars and commitment to excellence has grown into a multi-generational family business, currently owned by Greg Buckley. In 2026, we'll proudly celebrate 60 years of serving our neighbors, a testament to our enduring commitment to quality and trust.

We're a family- and veteran-owned shop, and that means we treat every customer like family. Our technicians are all ASE-certified, meaning they’ve passed rigorous tests to prove their expertise in automotive repair and service. We're also an AAA Approved Auto Repair facility, meeting strict standards for service quality, cleanliness, and customer satisfaction. Plus, as a NAPA Auto Care Center, nearly all our repairs are backed by a nationwide 3-year / 36,000-mile warranty, giving you peace of mind wherever your travels take you. We believe in doing the job right the first time, and standing behind our work.

What kind of services does Buckley's Auto Care offer?

We offer a comprehensive range of services to keep your vehicle running smoothly and reliably. Whether you need routine maintenance or a more complex repair, our ASE-certified technicians are equipped to handle it. Some of our most popular services include:

• Oil Changes: Regular oil changes are crucial for your engine's health.
• Brake Service: From inspections to brake repair and replacement, we ensure your stopping power is reliable.
• Tire Services: Sales, rotation, balancing, and wheel alignment to maximize tire life and safety.
• Check Engine Light Diagnostics: We accurately diagnose and fix the root cause of that pesky light.
• A/C and Heating Repair: Keeping you comfortable no matter the season.
• Transmission Service: Maintenance and repair to keep your gears shifting smoothly.
• Battery Testing & Replacement: Ensuring you always have the power to start your day.
• Suspension and Steering: For a smooth, controlled ride.
• Factory Scheduled Maintenance: We can perform all your vehicle's scheduled maintenance, often at a better value than the dealership.

This is just a snapshot; we handle everything from alternators and starters to cooling systems, exhaust, fuel systems, and even pre-purchase inspections. We're proud to service over 30 major domestic, Asian, and European vehicle brands.

Where are your locations and what are your operating hours?

We have two convenient locations here in Delaware to serve you:

• Wilmington Location: You can find us at 1604 E Newport Pike. Give us a call at (302) 999-8285. This location serves our friends in Wilmington, Hockessin, Newport, Elsmere, New Castle, Pike Creek, Greenville, and Montchanin.
• Millsboro Location: Visit us at 28858 Harmons Hill Rd. Our phone number there is (302) 947-4148. This location proudly serves Millsboro, Georgetown, Longneck, Pelican Point, Peninsula Lakes, and Pot-Nets.

Both of our shops operate with consistent hours to make scheduling your service easy. We are open Monday through Friday, from 8:00 AM to 5:00 PM. We understand your time is valuable, so we strive to complete services efficiently and effectively.

How often should I bring my car in for service?

This is a great question and one we hear often! The best answer is to follow your vehicle manufacturer's recommended maintenance schedule, which you'll find in your owner's manual. Modern vehicles often have service indicators, but a general rule of thumb for most cars is to have an oil change and basic inspection every 5,000 to 7,500 miles, or every 6 months, whichever comes first.

Beyond oil changes, regular inspections of your tires, brakes, fluids, and belts can catch small issues before they become big, expensive problems. We recommend a comprehensive inspection at least once a year, or before a long road trip. Our team can help you create a personalized maintenance plan based on your vehicle's age, mileage, and your driving habits. Think of it like a regular check-up for your health – preventative care is always the best approach.

What does the NAPA Auto Care Center warranty mean for me?

As a NAPA Auto Care Center, Buckley's Auto Care offers you a significant advantage: a nationwide 3-year / 36,000-mile warranty on most parts and labor. This means that if you have a covered repair performed at either our Wilmington or Millsboro location, and you experience an issue with that repair while traveling, you’re covered by any NAPA Auto Care Center across the country. It’s a testament to the quality of the parts we use and the expertise of our ASE-certified technicians. This warranty provides incredible peace of mind, knowing that your investment in your vehicle’s health is protected, whether you’re driving across Delaware or across the country. We stand by our work, and so does NAPA.