What Our Customers Have To Say:

Excellent service by the whole staff and their great team of mechanics. What I appreciate so much is they not only care about your car but also care about you. I feel like family when I’m at Buckley’s.
A review from Norma Meredith
5
Excellent service!! Staff very polite and courteous with up to date information regarding how the work is progressing. Their pre purchase check up is the best. They take pictures of all problem areas, give a detailed report of what needs to be done immediately or can wait, and explained why. Best of all respected my decision of what work I wanted to have done. They gave me a time it would be ready and they delivered. This car now runs and handles like brand new and instead of selling it I'm keeping it! I would recommend them to anyone who asked, especially if they were looking for a thorough evaluation.
A review from Judy I.
5
5
Google

Thank you Sonyia for the kind review and rating. We appreciate being able to work with you to keep your Highlander on the road and runing great!. - Greg Buckley

- Buckley's Auto Care
5

Very accomadating, informative, realable, friendly. Would highly recommend to friends.

5
Google

Love those guys. They keep us on the road

Hi Gary and thank you so much for the kind words. We're glad to be there when you need us to keep your family fleet on the road. Thanks for the many years of working together. - Greg

- Buckley's Auto Care
5

Awesome, trustworthy and excellent service.

5

Took my E Class Mercedes for service A. My experience from my initial contact with Scott to schedule, to my completed work order, was pleasant. Received a little history from Greg, regarding Buckley’s beginnings. No issues with my car so far! I would recommend Buckley’s Auto for your car needs for an all around good experience. J. A. Hunt

5

Excellent customer service and great communication which is rare from a mechanic shop. Great job guys!!!

5

5 star service. Great attitude. Professional and efficient. Highly recommend.

5

First time using this company for my foreign vehicle. I was amazed when I was calling around getting pricing, that Anthony asked for my VIN so we can compare apples to apples. He was very helpful and knowledgeable. I think we found our new service company moving forward.

5

When calling around for pricing, the Service Manager asked for the VIN number. He did not guesstimate, he took the time to give me accurate pricing so there was not any surprises when I picked up my foreign vehicle. I think we found our new service department moving forward at Buckley's. Thanks again!!

1
Google

Terrible experience! Charged over $700 to diagnose. Didn’t fix anything. What a bad way to do business!

Hello Debra. I do apologize. After reviewing your issues with the Tiguan, we found these issues that we addressed with you and James after gaining your permission: 1. Vehicle was towed in not starting 1. Battery was completely discharged and would not allow proper cranking of the engine. We were given permission to replace it. 2. Low coolant indicated in bucket and system. Permission given to fill to level 3. Engine cranking and cylinder performance testing with PICO scope and pressure transducer. 4. Engine timing jumped causing engine valve damage 5. After reviewing all parameters of the engine and powertrain warranty, we called the manufacture directly to investigate any OE warranty available for you since the vehicle was low mileage. 6. We found that you were eligible for a full engine replacement under the VW extended plan. In fact, we arranged to have the vehicle towed to the local VW dealer after we discussed your vehicle issues with their service team. 7. I personally called the team at VW only to learn that you could not produce any oil service records in order for them to assist you in any warranty claim. 8. Because you could not produce any type of records and they could not assist you with them, you declined any repairs on the car because you would be responsible for all charges. 9. You removed vehicle from the dealer service lot via tow. Finally, we kept you and James updated with text, calls and all testing results while the vehicle was here. The testing charges were severely reduced and no time was billed for any consulting with the manufacturers and the local dealer teams. The battery and coolant was a little more than one third of bill while the rest was extreme testing. Everything we did was approved before hand. We gave you the best and most valid solution: a new engine installed at no charge from the manufacturer. All was needed were service records indicating that you kept up with service. Since the dealer had none (because they had never serviced the vehicle) and we didn't have any (since we never serviced the vehicle) that opportunity for a new engine extinguished itself. I know it's very upsetting not to have a vehicle operating and in need of major repairs at a high cost. But we did our best to put you in a favorable position for a great outcome. Any time you wish to discuss, my door is always open. Thank you for your comments. - Greg Buckley

- Buckley's Auto Care
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